Saela Support

Saela Support Hub

Portals

  1. Saela Help Desk

    PestMate giving you grief? Pins dropping in the wrong place? Service Wizard crashing unexpectedly? We've got you covered. Remember: the #1 delay in resolving concerns is not having enough information in order to identify, replicate, fix, and ultimately resolve the issue.

  2. IT Service Desk

    Talkdesk got you down? Email not working? Need some hardware? Hate your in-laws? Forgot your password? You've come to the right place.

  3. FieldRoutes Help Desk

    Welcome! You can raise a request for FieldRoutes Help Desk using the options provided.

  4. Tableau

    Need a New Report or help with an existing one? your in the right place.

  5. Payroll

    Welcome! You can raise a request for Payroll using the options provided.

  6. Content Request

    For those requesting new assets to be created, they must first be approved by Department Chief with a desired outcome and target ROI defined.

  7. Administrative Assistant Support

    Welcome! You can raise a request for Administrative Assistant Support using the options provided.

  8. Facilities Management

    Welcome! You can raise a Facilities Management request from the options provided.

  9. PestPad Report-A-Problem

    If you're a tech, go to the tech area. If you're a sales rep, go to the rep area. I can't fathom the reason this needs to be explained.

Suggested forms

  • Onboard New Hire in Saela Help Desk

    Request access and accounts for new employees. If the request date isn't set for a future date (we need 24 hours notice- please be courteous of our resources), be warned that this will require you to get approval from Tim. If the resources aren't available because you didn't give proper lead time, the new hire will NOT be set up on time.

  • Request IT Support in IT Service Desk

    Not everything is supposed to be submitted using this form, you know. The right form probably has less required fields anyway.

  • Offboard Employee in Saela Help Desk

    For when an employee leaves the company... by choice or otherwise.

  • Change a PestMate User in Saela Help Desk

    Modify the permissions and/or roles of a user, (de)activate a user, and generally update the account.

Powered by Jira Service Management
{"xsrfToken":"3f99c782f3f08d9bfa2cf1065ba144423751a976_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e9015bee-304b-4009-8a9c-0f56ec7f54fa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjg1N2NhMC1lNTZmLTRhNjItYjkzMi03MTBlYmU3OTJiNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5MDE1YmVlLTMwNGItNDAwOS04YTljLTBmNTZlYzdmNTRmYSI6WyJyZWFkIl19LCJleHAiOjE3NTA0Mzc2ODksIm5iZiI6MTc1MDQzNzA4OX0.pztssffHy5pw6Ym3t66sKFZocP0Yr49wZ-5Le48xuCo&client=d2857ca0-e56f-4a62-b932-710ebe792b4c&mode=fit","logoId":"e9015bee-304b-4009-8a9c-0f56ec7f54fa","isLogoAvailable":true,"helpCenterTitle":"Saela Support Hub","sharedPortalName":"Saela Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Saela Support Hub","sharedPortalName":"Saela Support","localeDisplayName":"English (United States)"},"ko-KR":{"sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#292929","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=enexsolutions","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3f99c782f3f08d9bfa2cf1065ba144423751a976_lout","baseUrl":"https://enexsolutions.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://enexsolutions.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d2857ca0-e56f-4a62-b932-710ebe792b4c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"84468e47cc5b422490bd1afb3a9cc556","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}