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Saela Support
  1. Saela Support
  2. Saela Help Desk

Saela Help Desk

PestMate giving you grief? Pins dropping in the wrong place? Service Wizard crashing unexpectedly? We've got you covered. Remember: the #1 delay in resolving concerns is not having enough information in order to identify, replicate, fix, and ultimately resolve the issue.

  • New Hire

    Request access and accounts for new employees. If the request date isn't set for a future date (we need 24 hours notice- please be courteous of our resources), be warned that this will require you to get approval from Tim. If the resources aren't available because you didn't give proper lead time, the new hire will NOT be set up on time.

  • Offboard Employee

    For when an employee leaves the company... by choice or otherwise.

  • Modify User

    Modify the permissions and/or roles of a user, (de)activate a user, and generally update the account.

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