Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Need a New Report or help with an existing one? your in the right place.
Broken Report
Required fields are marked with an asterisk*
{"xsrfToken":"0e5486b9108f3138d27c9a86704cbc4848fe070b_lout","branding":{"id":"26","key":"tab","name":"Tableau","portalBaseUrl":"/servicedesk/customer/portal/26"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e9015bee-304b-4009-8a9c-0f56ec7f54fa/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjg1N2NhMC1lNTZmLTRhNjItYjkzMi03MTBlYmU3OTJiNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5MDE1YmVlLTMwNGItNDAwOS04YTljLTBmNTZlYzdmNTRmYSI6WyJyZWFkIl19LCJleHAiOjE3NzE0OTI1NzksIm5iZiI6MTc3MTQ5MTk3OX0.Tn3enp-lJDnzwK5S1Yn9ZA20plIV8CQUGTAy6LhDMuw&client=d2857ca0-e56f-4a62-b932-710ebe792b4c&mode=fit","logoId":"e9015bee-304b-4009-8a9c-0f56ec7f54fa","isLogoAvailable":true,"helpCenterTitle":"Saela Support Hub","sharedPortalName":"Saela Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Saela Support Hub","sharedPortalName":"Saela Support","localeDisplayName":"English (United States)"},"ko-KR":{"sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#292929","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"26","key":"tab","projectId":15636,"serviceDeskId":26,"name":"Tableau","description":"<p>Need a New Report or help with an existing one? your in the right place.</p>","portalBaseUrl":"/servicedesk/customer/portal/26","reqTypes":[{"id":"375","name":"Broken Report","descriptionHtml":"","callToAction":"Broken Report","introHtml":"","icon":16313,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16313","groups":[101],"key":""},{"id":"373","name":"Create New Report","descriptionHtml":"","callToAction":"Create New Report","introHtml":"","icon":16281,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16281","groups":[101],"key":""},{"id":"374","name":"Modify Existing Report","descriptionHtml":"","callToAction":"Modify Existing Report","introHtml":"","icon":16308,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16308","groups":[101],"key":""},{"id":"376","name":"Tableau User Help","descriptionHtml":"","callToAction":"Tableau User Help","introHtml":"<p>Need help logging in? Forgot your username or password?</p>","icon":16273,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16273","groups":[101],"key":""},{"id":"371","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":16285,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16285","groups":[],"key":""}],"reqGroups":[{"id":101,"name":"General"}],"orderMapping":{"101":[376,375,374,373]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6e4faefe-aced-3258-a4a1-6c4627540795","appLinkName":"System Confluence","appLinkUrl":"https://enexsolutions.atlassian.net/wiki","spaceKey":"TAB","spaceName":"Tableau","spaceUrl":"https://enexsolutions.atlassian.net/wiki/spaces/TAB","isServer":false},"labels":[],"projectKey":"TAB","serviceDeskId":26,"kbLinkDomainURLs":["https://enexsolutions.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":26,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TAB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjg1N2NhMC1lNTZmLTRhNjItYjkzMi03MTBlYmU3OTJiNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE1NjM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzE0OTMxNzksIm5iZiI6MTc3MTQ5MTk3OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.FeM-F7XP8DmSfaSnebAnBogJHucqq_NB7zXSuXOQHZM","targetCollection":"upload-project-15636","endpointUrl":"https://api.media.atlassian.com","clientId":"d2857ca0-e56f-4a62-b932-710ebe792b4c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":375,"projectId":15636,"issueType":{"id":"1","name":"Bug"},"form":{"name":"Broken Report","descriptionHtml":"","callToAction":"Broken Report","intro":"","instructions":"","icon":16313,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16313","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_14902","fieldConfigId":"18502","label":"Reporter's Group","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"14174","label":"Branding","selected":false,"children":[]},{"value":"14374","label":"Commercial Account Manager","selected":false,"children":[]},{"value":"14373","label":"Commercial Customer Care","selected":false,"children":[]},{"value":"13014","label":"Corp.","selected":false,"children":[]},{"value":"13013","label":"Culture","selected":false,"children":[]},{"value":"14209","label":"Customer Care Outbound","selected":false,"children":[]},{"value":"13010","label":"Customer Experience","selected":false,"children":[]},{"value":"13012","label":"D2D","selected":false,"children":[]},{"value":"13002","label":"Devs.","selected":false,"children":[]},{"value":"13007","label":"Exact","selected":false,"children":[]},{"value":"13006","label":"Finance","selected":false,"children":[]},{"value":"13009","label":"HR","selected":false,"children":[]},{"value":"13005","label":"Inside Sales - Closers","selected":false,"children":[]},{"value":"14371","label":"Inside Sales - Connection Specialist","selected":false,"children":[]},{"value":"14372","label":"Inside Sales - Sales Development","selected":false,"children":[]},{"value":"13004","label":"IT","selected":false,"children":[]},{"value":"14208","label":"Logistics","selected":false,"children":[]},{"value":"13011","label":"Marketing","selected":false,"children":[]},{"value":"13008","label":"Ops","selected":false,"children":[]},{"value":"13003","label":"QA","selected":false,"children":[]},{"value":"13015","label":"Not Categorized","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/26/create/375","requestValidateBaseUrl":"/servicedesk/customer/portal/26/validate/375","calendarParams":{"firstDay":0,"date":"2026-02-19T02:06:19-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6e4faefe-aced-3258-a4a1-6c4627540795","appLinkName":"System Confluence","appLinkUrl":"https://enexsolutions.atlassian.net/wiki","spaceKey":"TAB","spaceName":"Tableau","spaceUrl":"https://enexsolutions.atlassian.net/wiki/spaces/TAB","isServer":false},"labels":[],"projectKey":"TAB","serviceDeskId":26,"kbLinkDomainURLs":["https://enexsolutions.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjg1N2NhMC1lNTZmLTRhNjItYjkzMi03MTBlYmU3OTJiNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE1NjM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzE0OTMxNzksIm5iZiI6MTc3MTQ5MTk3OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.FeM-F7XP8DmSfaSnebAnBogJHucqq_NB7zXSuXOQHZM","targetCollection":"upload-project-15636","endpointUrl":"https://api.media.atlassian.com","clientId":"d2857ca0-e56f-4a62-b932-710ebe792b4c","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}