{"xsrfToken":"0e34d210caee3fe27b0b9ed6a71b1c133305ad51_lout","branding":{"id":"24","key":"fms","name":"Facilities Management","portalBaseUrl":"/servicedesk/customer/portal/24","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/24/25","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#152420","headerLinkHoverBGColor":"#152420","headerBadgeColor":"#152420"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e9015bee-304b-4009-8a9c-0f56ec7f54fa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjg1N2NhMC1lNTZmLTRhNjItYjkzMi03MTBlYmU3OTJiNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5MDE1YmVlLTMwNGItNDAwOS04YTljLTBmNTZlYzdmNTRmYSI6WyJyZWFkIl19LCJleHAiOjE3Mzk5MDM3NDYsIm5iZiI6MTczOTkwMzE0Nn0.95gtdRlReFtJPHEJRctmf3gymIGOgd-24Fh1krpjv1s&client=d2857ca0-e56f-4a62-b932-710ebe792b4c&mode=fit","logoId":"e9015bee-304b-4009-8a9c-0f56ec7f54fa","isLogoAvailable":true,"helpCenterTitle":"Saela Support Hub","sharedPortalName":"Saela Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Saela Support Hub","sharedPortalName":"Saela Support","localeDisplayName":"English (United States)"},"ko-KR":{"sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#292929","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"24","key":"fms","projectId":15628,"serviceDeskId":24,"name":"Facilities Management","description":"<p>Welcome! You can raise a Facilities Management request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/24","onlyPortal":false,"reqTypes":[{"id":"339","name":"Access Request","descriptionHtml":"","callToAction":"Access Request","introHtml":"<p>Do you need access to a part of the building you don't currently have? Come plead your case here.</p>","icon":15840,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15840","groups":[94],"key":""},{"id":"334","name":"Furniture Related","descriptionHtml":"","callToAction":"Furniture Related","introHtml":"<p>Don't ask IT, ask Maintenance.</p>","icon":15841,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15841","groups":[94],"key":""},{"id":"341","name":"General Question/Need","descriptionHtml":"","callToAction":"General Question/Need","introHtml":"<p>Ask a question or use this as an umbrella request for something not covered by the rest of the request types.</p>","icon":15825,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15825","groups":[94],"key":""},{"id":"333","name":"Issue","descriptionHtml":"","callToAction":"Issue","introHtml":"<p>Is the power out? Has the ceiling collapsed? Did you slip, fall, and put a hole in the wall? Is the Coke machine out of your favorite flavor?</p>","icon":15806,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15806","groups":[94],"key":""},{"id":"338","name":"Janitorial","descriptionHtml":"","callToAction":"Janitorial","introHtml":"<p>Need cleaning as if someone was coming to visit? Does the toilet keep flushing, or has the urinal fallen off the wall? Ask Maintenance for aid here.</p>","icon":16253,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16253","groups":[94],"key":""},{"id":"340","name":"Keys","descriptionHtml":"","callToAction":"Keys","introHtml":"<p>Locks need to be changed? Key fob isn't working? Lost your key?</p>","icon":15838,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15838","groups":[94],"key":""},{"id":"327","name":"General Question/Need","descriptionHtml":"","callToAction":"General Question/Need","introHtml":"<p>Ask a question or use this as an umbrella request for something not covered by the rest of the request types.</p>","icon":15826,"iconUrl":"https://enexsolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15826","groups":[],"key":""}],"reqGroups":[{"id":94,"name":"Common Requests"}],"orderMapping":{"94":[341,333,338,334,340,339],"95":[328]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6e4faefe-aced-3258-a4a1-6c4627540795","appLinkName":"System Confluence","appLinkUrl":"https://enexsolutions.atlassian.net/wiki","spaceKey":"FMS","spaceName":"Facilities Management","spaceUrl":"https://enexsolutions.atlassian.net/wiki/spaces/FMS","isServer":false},"labels":[],"projectKey":"FMS","serviceDeskId":24,"kbLinkDomainURLs":["https://enexsolutions.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":24,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjg1N2NhMC1lNTZmLTRhNjItYjkzMi03MTBlYmU3OTJiNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE1NjI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzk5MDQzNDYsIm5iZiI6MTczOTkwMzE0Nn0.FGwJvnQacz900ixn6gdEkDHRB50I4ifkzaAOTKBmQ3s","targetCollection":"upload-project-15628","endpointUrl":"https://api.media.atlassian.com","clientId":"d2857ca0-e56f-4a62-b932-710ebe792b4c","tokenDurationInMins":20}},"sharedPortal":{"name":"Saela Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://enexsolutions.atlassian.net/wiki","kbLinkDomainURLs":["https://enexsolutions.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}